Privacy Policy

Last Updated: February 2026

1. Who We Are

SecondMate ("we," "us," or "our") operates the SecondMate AI assistant platform. We are committed to protecting your privacy and personal data.

2. Data We Collect

• Account Data: Email address and basic profile information via Auth0 (our authentication provider)
• Usage Data: How you interact with SecondMate, including prompts, chat history, and feature usage
• Boat Information: Optional data you provide about your vessel for personalized assistance
• Technical Data: IP address, browser type, and device information via Google Analytics

3. How We Use Your Data

• To provide and improve the SecondMate AI assistant service
• To authenticate your account and manage access
• To analyze usage patterns and improve user experience
• To send service-related communications
• AI Processing: Your prompts are sent to OpenAI's API to generate responses. See Section 4 for details.

4. AI Data Processing Disclosure

SecondMate uses a third-party AI provider to generate AI-powered responses. When you use our service:

• Your prompt text is sent to our AI provider for processing
• Our AI provider processes this data under a Data Processing Agreement
• API logs are retained for up to 30 days for abuse detection
• Your data is not used for AI model training
• You can opt out of AI improvement programs at any time by contacting us

5. Third-Party Services

We use the following third-party services:

• Auth0: Authentication and identity management
• OpenAI: AI language model API
• Google Analytics: Website analytics
• Google Cloud Platform: Hosting infrastructure

6. External Privacy Policies

Auth0 Privacy Policy
Auth0 Data Processing Agreement
OpenAI Privacy Policy
Google Privacy Policy

7. Cookies

We use cookies for authentication (Auth0), analytics (Google Analytics), and essential site functionality. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your account data for as long as your account is active. You can request deletion of your data at any time.

9. Your Rights

Under GDPR, CCPA, and similar regulations, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Data portability
• Opt out of certain processing, including marketing

To exercise these rights, contact us at support@secondmate.ai

10. International Data Transfers

Your data may be transferred to and processed in the United States, EU, UK, and other countries. We ensure appropriate safeguards are in place per GDPR and UK data protection laws.

11. Contact

For privacy concerns: support@secondmate.ai

Terms of Service

Last Updated: February 2026

1. Acceptance of Terms

By accessing or using SecondMate, you agree to be bound by these Terms. If you disagree with any part, do not use our service.

2. Description of Service

SecondMate is an AI-powered assistant designed to help boat owners with maintenance, navigation, safety, and general boating information. The service provides AI-generated responses for informational purposes only.

3. User Accounts

• You must be at least 13 years old to use SecondMate
• Account registration via Auth0 (Google, email, or social login)
• You are responsible for maintaining account security
• One account per person; no sharing credentials

4. Acceptable Use

You agree NOT to use SecondMate to:

• Generate harmful, illegal, or malicious content
• Attempt to circumvent usage limits or restrictions
• Share account credentials
• Use the service for safety-critical decisions without human verification
• Attempt to reverse engineer or extract AI model information

5. Intellectual Property

• SecondMate and its content are owned by SecondMate
• You retain ownership of prompts you submit
• AI-generated responses are provided for your use under license

6. User Content

You are responsible for any content you submit to SecondMate. You represent that you have all rights to content you provide and that it doesn't violate third-party rights.

7. Termination

We may suspend or terminate your account at any time for violation of these terms. You may delete your account at any time.

8. Limitation of Liability

IMPORTANT: SecondMate is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of AI-generated content. Use at your own risk.

9. Governing Law

These terms are governed by the laws of the United States. For EU users, applicable consumer protection laws apply. For UK users, UK laws apply.

10. Changes to Terms

We may update these terms at any time. Continued use constitutes acceptance of updated terms.

11. Contact

For questions: support@secondmate.ai

AI Content Disclaimer

Last Updated: February 2026

⚠️ Critical Safety Notice

This section contains important information about the nature of AI-generated content. Please read carefully.

1. Informational Purposes Only

SecondMate provides AI-generated responses for informational and educational purposes only. The content should not be considered professional advice.

2. Not Professional Advice

SecondMate is NOT a substitute for:

• Professional marine surveyors
• Licensed captains or instructors
• Certified technicians or mechanics
• Legal or regulatory advisors
• Medical professionals

3. Safety-Critical Decisions

DO NOT rely on SecondMate for safety-critical decisions including but not limited to:

• Navigation and route planning in adverse conditions
• Engine or mechanical repairs in critical systems
• Safety equipment decisions or emergency procedures
• Weather assessment for passage planning
• Structural integrity assessments

4. AI May Produce Inaccurate Information

AI language models can produce:

• Factual errors or outdated information
• Incomplete or partial guidance
• Misleading confidence in responses
• Responses that don't account for your specific situation

5. Verification Required

Always verify AI-generated advice with:

• Official manufacturer documentation
• Certified marine professionals
• Official weather and navigation sources
• Local regulations and requirements
• Colregs and maritime law

6. Weather and Conditions

Weather information provided by SecondMate is NOT a substitute for:

• Official marine weather forecasts
• NOAA or national weather service warnings
• VHF radio weather broadcasts
• Professional weather routing services

Weather conditions can change rapidly. Always exercise personal judgment and consult multiple official sources.

7. Liability Limitation

By using SecondMate, you acknowledge that:

• AI-generated content may be inaccurate or incomplete
• You assume all risk for decisions made based on AI output
• SecondMate is not liable for any damages arising from use of the service
• Final decisions remain your responsibility as vessel owner/captain

8. Acknowledgment

Your use of SecondMate constitutes acknowledgment that you have read, understood, and agree to this disclaimer. If you do not agree, do not use the service.